Job Description

GTM Tech & Business Intelligence Analyst

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

Benchling is seeking a Go-to-Market (GTM) Technology & Data Analyst to play a pivotal role in optimizing our GTM tech stack and data governance. This role is central to building the business requirements for our GTM technology stack, directly contributing to the effectiveness and efficiency of our GTM teams. You'll be the crucial link between Operations, Business Technology, and Data Analytics & Science ensuring seamless communication, strategic alignment, and continuous improvement across our GTM systems and data structure. If you're passionate about leveraging data and technology to empower GTM organizations and drive operational excellence, this is an exciting opportunity to make a significant impact.

RESPONSIBILITIES

As a GTM Technology & Data Analyst, you will:

GTM Data Governance & Analytics

• Identify, analyze, and interpret trends or patterns in complex data sets
• Design and manage customized reports and dashboards in Salesforce and Sigma to provide actionable insights to various GTM teams, ensuring data accuracy and timeliness.
• Oversee the process of data management, maintaining data integrity and quality across GTM Systems.
• Manage critical GTM data and dataset design.
• Collaborate with our Data Analytics & Science team to maintain Snowflake and Sigma.

GTM Tool Administration & Adoption

• Provide non-technical support to field teams for process-related inquiries and issues regarding the GTM tech stack.
• Administer various GTM tools, including: Sigma, Gong, People.ai , SalesLoft, and other pipeline generation tools.
• Drive adoption of new tools and technologies across the GTM team, collaborating with the Enablement team to design and plan effective training programs.
• Create and disseminate GTM tooling process documentation, release notes, and communications to the field regarding tooling changes and enhancements.

Cross-Functional Collaboration

• Advocate for the needs and priorities of Marketing, Sales, and CX Operations in discussions with Business Technology, and Data Analytics & Science, facilitating alignment on goals and strategies.
• Partner with GTM Leadership on Analytics & Data requirements, prioritization, and reporting & dashboard needs.
• Collaborate with the Business Technology team to plan and prioritize the GTM systems enchantment and requests.

QUALIFICATIONS

• 5+ years of experience in a Revenue Operations, Data Analysis, or similar analytical role.
• Strong proficiency in Salesforce reporting, and dashboard creation.
• Demonstrated experience with GTM SaaS tools, such as Salesforce, Gong, Clay, People.ai, SalesLoft, or similar systems.
• Experience with data management principles and tools; familiarity with BI platforms is required. Strong plus if you have Sigma experience.
• Excellent analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
• Exceptional communication and interpersonal skills, capable of effectively liaising between technical and non-technical teams.
• Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
• A proactive, detail-oriented approach with a commitment to data quality and operational efficiency.
• SQL experience is required.
• Bachelor's degree in Computer Science, Information Systems, Data Science, or a related field.

HOW WE WORK

Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.

SALARY RANGE

Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $123,080 - $166,520.

Total Compensationincludes the following:

• Competitive salary and equity
• Broad range of medical, dental, and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits, including therapy and coaching, for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Sabbaticals for 5-year and 10-year anniversaries

#LI-Hybrid
#BI-Hybrid
# LI -SF1

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at recruiting-fraud-alert@benchling.com to verify the communication.

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