Job Description

Job title | Inside Sales Representative
Reports to | Branch Manager
Classification | Non-exempt
Schedule | Monday – Friday, 8 AM – 5 PM / 40 hours a week

Summary/Objective:

The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.

Essential Functions:

• Answering customers’ questions about products, prices, availability, product uses, and credit terms
• Recommending products to customers based on their needs and interests
• Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders
• Estimating or quoting prices with delivery dates
• Consulting with clients after sales or contract signings to resolve problems and providing ongoing support
• Preparing estimates and bids that meet specific customer needs
• Forwarding orders to manufacturers
• Performing additional assignments at the direction of the supervisor

Competencies:

• Knowledge of Microsoft Word, Excel, and Outlook
• Ability to work independently
• Ability to communicate effectively
• High degree of professionalism
• Strong math skills
• Customer-service driven

Supervisory Responsibility:

The Inside Sales Representative position does not have any direct supervisory responsibilities.

Working conditions:

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk or hear. 
• The employee is frequently required to stand and walk.
• This is a largely sedentary role; however, some filing is required. 
• This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am-5:00 pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Education and Experience:

• 5 years of sales experience in the Electrical Distribution Industry
• Industrial Contractor Sales experience preferred
• High School diploma or equivalent required
• College degree(s) preferred

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