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Microsoft Dynamics CRM Technical Solution Architect Microsoft Dynamics CRM Technical Solution Architect 2 weeks ago Be among the first 25 applicants As a Microsoft Dynamics CRM Technical Solution Architect you will: Interact with prospects/clients to understand business requirements Demonstrate Dynamics CRM solution capabilities to the client Conduct business process analysis and create Fit/Gap report Create solution design to address client business, interface and performance requirements Advise on complex Dynamics CRM business cases and propose comprehensive solutions based on CRM, 3rd parties and customizations Assist sales and presales teams with preparing proposals, client presentations and support the sale of professional services when necessary Identify creative workarounds to meet requirements without the development of custom code Use proven methodologies to deliver successful projects You're great at: Multitasking, being flexible & paying close attention to detail Working in a highly collaborative team environment Diagnosing and troubleshooting complex CRM issues with creative solutions Resolving client conflicts and/or escalated issues while maintaining composure in a stressful situation Mentoring and guiding junior consultants on best practices/approaches Learning new concepts quickly and thoroughly Promoting the mission and Shared Values of our company Requirements Bachelor's degree required in Computer Science, Business Administration, MIS or related field 5+ years of solution architect experience working with recent versions of Dynamics CRM Online 5+ years of experience including expertise in Dynamics CRM implementations as well as application deployment and/or distributed system implementation Hands-on experience with multi-phase, global, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery Deep know-how and proved record of applying CRM in one or more industries, Financial Services and Public Sector preferred Proven experience in presales activities including Proof of Concepts, Demo, Presentations and positioning in front of C-Level Executives Ability to envision, architect, and evangelize CRM solutions with clients An understanding of the functional capabilities and limitations for out of the box functionality as well as custom code Proven experience with estimating, scoping, and writing effective SOW's that set expectations and limit risk Ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks Ability to move between high level architectural review/design and the "roll up the sleeves" level of performing all phases of a CRM delivery project Benefits We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you'll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment. HSO is an Equal Opportunity Employer. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at HSO by 2x Get notified about new Customer Solutions Architect jobs in New York, United States . New York, United States $119,283.00-$214,709.00 2 weeks ago Solution Architect - Conversational AI - BFSI Industry New York, United States $180,000.00-$257,200.00 1 month ago Senior Presales Solutions Architect - East 2 Salesforce Solution Architect - Remote (Fulltime) White Plains, NY $113,000.00-$197,800.00 6 days ago White Plains, NY $92,200.00-$161,300.00 1 week ago GenAI Solutions Architect - Assoc Dir/Dir Regional Solutions Architect | Data Center New York, United States $129,400.00-$175,900.00 5 days ago Deployment Strategist / Customer Success Lead New York, NY $75,000.00-$125,000.00 3 months ago New York, NY $145,000.00-$155,000.00 1 week ago DevOps Cloud Architect, Digital Engineering Solutions (Remote) Microsoft D365 F&O Technical Solution Architect Microsoft D365 F&O Functional Solution Architect Sailpoint IdentityNow Solutions Architect Consultant (*Must have own tenant in IDN*)- 100% REMOTE Sailpoint IdentityNow Solutions Architect Consultant (*Must have own tenant in IDN*)- 100% REMOTE We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr HSO

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