Job Description

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a store. 

• Generate sales to exceed personal sales goals 
• Promote the Music & Arts lesson program
• Create business by networking with teachers/schools, churches, and community organizations
• Develop customer relationships and provide compelling sales presentations based on sales training 
• Demonstrate outstanding customer service to each and every customer 
• Promote customer loyalty
• Participate in all areas of store's operation including merchandising, displays, and maintenance
• Maintain store security including: perimeter door keys, register keys and personal alarm code
• Additional duties as assigned.

About Music & Arts

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Minimum Experience/Knowledge/Skills:

• High School Diploma or GED required
• 2 years of relevant work experience
• Skilled knowledge of musical instruments and written music
• Must be able to read, write, speak, and comprehend English.

Perferred Experience/Knowledge/Skills:

• 4 years of relevant work experience
• Advanced knowledge of musical instruments and written music

Special Attributes :

• The ability to work as part of a team and also independently 
• Good communication and 'people' skills 
• A strong commitment to customer service 
• The ability to work under pressure and handle challenging situations 
• Confidence, drive and enthusiasm
• Decision-making ability and a sense of responsibility
• Ability to work as a team in a sales presentation to overcome customers' objections and close additional sales
• Ability to multitask with customers in store and on the phone
• Ability to use equipment such as cash registers, computers, phones, photocopiers, printers, calculators, and fax machines.

Why Music & Arts? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.

Additional Information:

Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

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