Job Description

Job Description

Job Description

Company Description

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential luxury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

The base salary for this position is $23.88 hourly.

Step into the role of Retail Coordinator, where you'll be the orchestrator of seamless operations and the guardian of exceptional customer service. As the behind-the-scenes maestro, you'll ensure that our boutique runs like a well-tuned symphony.

• Welcome customers with a gracious demeanor, creating an inviting atmosphere that reflects the essence of luxury.
• Take the lead in orchestrating the day-to-day operations, ensuring the boutique is a finely tuned instrument of efficiency.
• Coordinate with various departments to maintain optimal inventory levels and oversee visual merchandising initiatives
• Be the point person for customer inquiries and concerns, working diligently to provide swift and satisfactory resolutions.
• Keep the team informed about upcoming promotions, events, and any changes to operational procedures.
• Oversee inventory management, from regular stock checks to coordinating restocking efforts.
• Collaborate with vendors and suppliers to maintain a curated selection of products that align with the boutique's standards.

• Previous experience in the realm of luxury retail 
• Excellent customer service skills, with the ability to engage with our guests
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Flexibility to adapt to a dynamic retail schedule, including evenings, weekends, and holidays.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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