Job Description
Location: Westlake
A The UPS Store associate is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
The ideal associate has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Positions are part-time with shift availability in the mornings (7:30am-2:00pm) and afternoons (2:00pm-7:30pm). Weekend shifts are (9:00AM-3:30PM).
Compensation: $17 an hour with experience.
This application is for consideration at the following location:
§ 1108 Lavaca St
We look forward to hearing from you!
RESPONSIBILITIES
§ Delivers outstanding customer service to walk-in customers and telephone inquiries
§ Continuously practices good listening skills with customers, UPS Store team members, and leadership
§ Takes ownership of the customer's shipping needs and offers viable solutions
§ Takes action to learn all product and service offerings, alternative solutions, and industry trends
§ Operates all equipment, software, and devices in an expert fashion and is willing to teach others
§ Maintains a clean, organized, and safe working environment
§ Performs other duties as assigned
QUALIFICATIONS
§ High school diploma or GED required
§ Strong computer skills, including Microsoft Office and Adobe Suites
§ Outstanding phone skills
§ Strong verbal and written communication skills, including spelling and math
§ Prompt, dependable, and responsible
§ Able to lift 40+ pounds
§ Willing and able to work 15-30 hours work week
BENEFITS
§ Flexible Work Hours
§ Paid Time Off (PTO)
§ Holidays
§ Formal On-the-Job Training Program
SCHEDULE
§ We have shorter retail hours 8AM to 7PM M-F, 8AM-3PM S-SU
§ We are looking for team that can cover opening or closing shift, hours can vary.
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