Job Description

MAU is hiring a Virtual Technical Writer. As a Virtual Technical Writer, you will create clear, concise, and comprehensive technical documentation to support consulting services and onsite operations.

Benefits Package

• Pay of $60,000 to $65,0000 per year based on experience
• Competitive Compensation Package
• Medical, Dental, and Vision Benefits
• Paid Holidays (11)
• Paid Vacation
• Great work environment
• Employee Assistance Program (EAP)
• Care Partners Program
• Health Club Reimbursement Program
• Additional supplemental benefit programs
• 401k
• Salary Continuation
• Educational Reimbursement
• FMLA available after 12 months of service

Shift Information

• Monday to Friday | 8:00 AM to 5:00 PM | Fully Remote

Required Education and Experience

• Experience creating training documents, training records, or in Communications, Computer Science, or a related field
• 1-3 years of technical writing experience, preferably remote

Preferred Education and Experience

• Knowledge of HTML, CSS, and other web technologies
• Familiarity with version control systems
• Experience with AI software solutions

General Requirements

• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Word, Adobe Acrobat, and content management systems
• Ability to understand and explain complex technical concepts to non-technical audiences
• Familiarity with software development processes and terminology

Essential Functions

• Write, edit, create, and format technical documents supporting training documentation, including SOPs and other training materials
• Collaborate with subject matter experts, developers, and stakeholders to ensure accuracy and completeness
• Regularly review and update existing documentation
• Ensure all documentation meets company standards for clarity, consistency, and usability
• Manage multiple documentation projects while adhering to deadlines and prioritizing tasks effectively

Work Environment and Physical Demands

• Professional office environment
• Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

Physical Requirements

• Ability to lift 5-15 lbs occasionally
• Ability to sit for up to 8 hours
• Ability to climb stairs occasionally

Travel

• Up to 10% travel with minimal overnight requirements

Job Tags

Holiday work, Shift work, Night shift, Monday to Friday,

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