Responsible for the successful coordination of all clerical functions of the day and night functions with a focus on the receiving process. Works with the outbound monitor and replenishment screens daily. Updates reports daily utilizing a PC and SAP. Track and monitor the productivity and quality of all equipment drivers and material handlers. Maintain proper day to day records on department operations. Assist Associates when Supervisor is not present or refers them to the appropriate party. Assist the receiving department by verifying the validity of all completed receiving packets, P.O.’s, trailer numbers, cases, pack and overages/shortages, and makes adjustments when necessary. Prepare bills of lading for all outbound movement as well as dispatch reports and schedules them in computer appropriately. Faxes and confirms loads and issues security seals for all outbound loaded trucks and trailers. Answer calls regarding routing instructions. Communicate necessary information to all appropriate parties involved in workflow. Maintain positive business relationships with internal and external customers addressing and escalating issues or concerns in the appropriate manner. Schedule inbound appointments and operate the Inbound Delivery Monitor. Also create, edit, and update all inbound deliveries. Complete inventory data entry and files all purchase orders, receiving documents, and backorders daily. Process all Proof of Delivery requests in a timely manner. Perform other duties as assigned.
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